Customer Loyalty Program

"It is the service we are not obliged to give that people value most."
James C. Penney

60 to 80% of customers who describe themselves as satisfied are not loyal to the company they’re satisfied with, while a steady customer base is the key to a successful business.

On top of that many companies confirm that 80 percent of their business comes from 20 percent of their customers. Too many businesses neglect this loyal client base in pursuit of new customers. 

Since it costs significantly more to attract new customers than it does to maintain the relationship you have with your existing ones, the Arteel Customer Loyalty program makes sure that the effort you make to build customer loyalty will certainly payoff.  

Recent research from the Vlerick Management School has shown that a customer loyalty program increases the number of loyal customers by more than 65%. These customers purchase more (14-28%), they remain customers for a longer period and will actively recommend your business to potential new clients.   

The points-based loyalty framework can be tailored to your company needs.

Would you like to learn more? Talk to one of our experts.